Terms of service
OVERVIEW
Welcome to Qualilife! The terms "we", "us" and "our" refer to Qualilife. Qualilife operates this store and website (qualilifestore.com), including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Qualilife is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS & COSMETIC DISCLAIMER
We have made every effort to provide an accurate representation of our personal care, hair care, and body care products in our online store. However, please note that colors, textures, or product packaging appearance may differ slightly from how they appear on your screen due to your device settings and configurations.
We do not warrant that the appearance or quality of any products purchased by you will meet your individual expectations or perform identically on all skin or hair types. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
Health & Cosmetic Disclaimer: The products and claims made about specific personal care products on or through the Services have not been evaluated by the United States Food and Drug Administration (FDA). Our products are cosmetics intended for daily personal care, cleaning, and hygiene; they are not intended to diagnose, treat, cure, or prevent any disease or medical condition (such as chronic scalp disorders or skin diseases). Always check ingredients for potential allergies. If irritation or adverse reaction occurs, discontinue use immediately and consult a physician or healthcare professional.
SECTION 3 - ORDERS & TERRITORIAL RESTRICTION
When you place an order, you are making an offer to purchase. Qualilife reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Qualilife confirms acceptance. We must receive and process your payment before your order is accepted.
Territorial Limitation: Our products and Services are intended solely for customers located within the United States. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction in the US, and to cancel any orders destined for international addresses.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, distribution, or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Posted prices do not include shipping, handling, or applicable state and local sales taxes, which will be added to your order total at checkout.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, and (iii) charges incurred by you will be honored by your payment processor or credit card company.
SECTION 5 - SHIPPING AND DELIVERY
We ship strictly to addresses within the United States. All delivery times provided at checkout are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by shipping carriers (such as USPS, UPS, or FedEx), severe weather, incorrect shipping addresses provided by the customer, or events outside our reasonable control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, text, graphics, logos, product descriptions, photography, images, videos, and overall site design, are owned by Qualilife, its affiliates, or licensors and are protected by United States and international copyright, trademark, and intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republicize, download, store, or transmit any of the material on our site without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools (such as review widgets or customer support software) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsements. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain hyperlinks to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. We are not liable for any harm or damages related to your purchase or use of goods, services, or resources on any third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Qualilife is hosted and powered by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products to you. However, any sales and purchases you make in our Store are made directly with Qualilife. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Qualilife, including any product liability claims. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases with Qualilife.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is governed by our Privacy Policy. Because the Services are hosted by Shopify, certain transaction and usage data is also collected and processed in accordance with Shopify’s Privacy Policy.
SECTION 11 - USER FEEDBACK AND REVIEWS
If you submit product reviews, feedback, photos, suggestions, or other materials (collectively, "Feedback"), you grant Qualilife a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and display such Feedback in any marketing materials, social media, or on our website.
You represent that: (i) you own or have the rights to submit the Feedback; and (ii) your Feedback does not violate any third-party rights, including copyright or privacy rights. We reserve the right to remove any Feedback deemed offensive, defamatory, unlawful, or inappropriate.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any federal, state, or local regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights; (d) to harass, abuse, insult, or defame others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, or scrape product data; or (i) for any commercial resale of our products. We reserve the right to terminate your account or cancel orders for violating any prohibited uses.
SECTION 14 - AI AGENTS AND AUTOMATED ACCESS
Software or services acting as autonomous agents ("Agents") accessing our Services must identify themselves accurately in HTTP/HTTPS headers (e.g., "Agent/[Agent Name]"). Agents must not conceal their nature, circumvent security/CAPTCHA controls, or engage in automated scraping, mass ordering, or unauthorized system extraction.
SECTION 15 - TERMINATION
We may terminate this agreement or suspend your access to the Services at any time without notice if you fail to comply with any term or provision of these Terms of Service. Provisions relating to Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law shall survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY QUALILIFE, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, AND NON-INFRINGEMENT.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY UNITED STATES LAW, IN NO CASE SHALL QUALILIFE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, PERSONAL INJURY, OR PROPERTY DAMAGE ARISING FROM YOUR USE OF ANY OF OUR PRODUCTS OR SERVICES.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Qualilife, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service, your misuse of our products, or your violation of any law or the rights of a third party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State where QualiLife operates, without regard to its conflict of law principles.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Qualilife Customer Support
Email: support@qualilifestore.com
Website: https://qualilifestore.com